rVetLink is the referring veterinarian’s online portal to access patient records.

If we have your clinic’s email address, an email is sent at discharge. The email has an embedded, secure link that will take you directly to your patient’s file.  You can see your current patient. In addition, you can look up all your other patients by searching back to the previous 12 calendar months.

You were given a unique user name and default password when your clinic signed up for service. If you don’t know your user name, simply click “User Name Help” on the login screen.

Simply click “Forgot Password” on the login screen.

As long as your patient is still checked in, finalized reports are not visible. Once your patient checks out and rVetLink updates, you will be able to access your patient’s reports.

We make every effort to inform you of your patient’s status in a timely manner. The rVetLink database updates every two hours, at which time a change in patient status is checked. If your patient is deceased, a notification is sent based on your preferences.

Yes, you can control to which email addresses you wish documents to be sent, allow or disallow faxes, and what notifications you would like to receive.

You might not be listed in our operating system as the patient’s RDVM. In this case, your client can simply call us to add your name to the pet’s file. Please note patient records are available 6 months retroactively from the current date via the rVetLink portal.